Shipping policy
Shipping Policy
Processing Time Orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times All orders ship directly from our fulfillment partners. Estimated delivery times are:
Shipping Times: Delivery times vary based on the product's fulfillment origin:
- Select Independent Brands (Free): 3–7 business days
- Express shipping ($35): Available on select US Filled products — estimated delivery time shown at checkout
The fulfillment origin for each product is noted on its product page. Delivery times are estimates and not guaranteed. Delays may occur due to carrier circumstances beyond our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
International Shipping At this time, we ship within the United States only.
Lost or Delayed Packages If your package is lost or significantly delayed, please contact us at info@thegrillmarket.com and we will work with our fulfillment partners to resolve the issue.
Damaged Items If your order arrives damaged, please contact us within 30 days of delivery with photos and we will arrange a replacement or refund.
The Grill Market
1318 N. Main St #1049
Summerville, SC 29483
United States